Only High Quality Ice Making & Cooling Solution
ALL-IN-ONE SOLUTION
Guarantee,Technical Support and Fault Claim Procedure
Guarantee
a. All SICECOLD ice making systems delivered to customers are carefully inspected and tested and have been tested for 72 hours without any trouble.
b. All SICECOLD ice making systems are delivered ready for insertion and connected with pipes.
c. All ICESTA ice making systems are covered by a 1 year warranty from the date of bill of lading.
Technical Support
a. After the equipment is installed and commissioned, SICECOLD provides comprehensive technical support and training courses.
b. 7*24 hours technical support telephone assistance.
Fault Claim Procedure
a. A detailed written fault description is required by fax or email, indicating the relevant equipment information and detailed description of the fault.
b. Relevant pictures are required to confirm the fault.
c. SICECOLD engineering and after-sales service team will check and form a diagnostic report.
d. Further troubleshooting solutions will be provided to the customer within 24 hours after receiving the written description and pictures.
Installation and Start-up Supervision:
a. The customer shall install the ice machine according to our instructions. For final supervision of the installation and start-up of the plant, a SICECOLD approved service engineer can go to the site for about 7 days. The cost of round-trip air tickets, visas, hotels, meals and domestic transportation must be borne by the customer.
b. This work should be organized by a SICECOLD service engineer. SICECOLD provides spare parts. 24-hour after-sales service hotline: +8617575036790
Product Turnkey Solution
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Industry
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Flake ice machine are widely used in Seafood processinghttps://www.sicecold.com/blog-Seafood-Processing-10657/The application of flake ice in aquatic product processing is mainly reflected in the foll...
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https://www.sicecold.com/blog-Ice-Distribution-Factory-10658/ Block ice machine is favored by ice distribution factoryThe application of block ice machines in ice factories incl...
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https://www.sicecold.com/blog-Concrete-Cooling-10660/ Flake Ice for Concrete Cooling Flake Ice for Concrete CoolingUsually, the temperature of concrete entering the mol...
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Application of marine flake ice machine in deep-sea fishinghttps://www.sicecold.com/blog-Ocean-Fishing-10665/The application of marine flake ice machine in deep-sea fishing is mainly to ensure the fre...
